Water hygiene in Norwich
Norwich's hard water, historic city-centre buildings, university campus and healthcare sites mean scale control and good record keeping are central to water safety.
Some of the hardest water in the UK is found across East Anglia and Essex, so shower heads, hoses and TMV strainers scale up quickly and need a planned cleaning regime.
Why local water matters
Water in Norwich is generally hard to very hard. Hard water deposits limescale on shower heads, taps, TMVs and inside calorifiers. Scale gives legionella bacteria a protected surface to grow on and can stop thermostatic valves working properly, so descaling and servicing intervals should reflect it.
The rules that apply in Norwich
Legionella and water hygiene. In England, legionella duties come from the Health and Safety at Work etc. Act 1974, the Management of Health and Safety at Work Regulations 1999 and COSHH 2002, with HSE's ACoP L8 and HSG274 setting the standard. Enforcement is by HSE or the local authority, depending on the premises.
Local enforcement. In Norwich, legionella law is enforced by Norwich City Council's environmental health team for offices, shops, hotels, restaurants and leisure premises, and by HSE for factories, warehouses, hospitals, schools and council-run premises.
Who we help in Norwich
- Private landlords, letting agents and HMO operators
- Freeholders and managing agents of blocks of flats
- Offices, shops and commercial landlords
- Schools, colleges and student accommodation
- Care homes, GP surgeries and dental practices
- Hotels, guest houses and holiday lets
- Factories, warehouses and industrial estates